Portfolio

AWS Docs

At Amazon Web Services (AWS), I wrote documentation for multiple IoT and simulation services, translating complex engineering concepts into clear, customer-ready content.

  • Delivered end-to-end launch documentation for high-visibility features across IoT and simulation portfolios.
  • Created and validated JSON code samples, diagrams, and workflows within AWS’s internal doc ecosystem.
  • Aligned information architecture with console design to improve customer navigation and usability.
  • Collaborated cross-functionally with PMs, SDMs, and engineers to ensure technical accuracy and cohesive voice.
  • Advocated for documentation quality through content-strategy updates, best practices, and style guide alignment.

Projects and highlights

  • AWS IoT SiteWise Edge Docs Refresh: Re-architected entire IA to mirror the console experience; reduced support tickets and internal doc requests.
  • MQTT-Enabled Gateway Launch: Delivered full documentation and example suite in under three days by combining AI prompting, Q CLI validation, and SME collaboration.
  • “Think Like a Prompt Engineer” Workshop: Created and taught an internal course to upskill technical writers on advanced AI prompting techniques.
  • Analytics-Driven Improvement Loops: Implemented Adobe Analytics dashboards to measure user behavior and doc success metrics.
  • Cross-Service Consistency Tracker: Proposed and built an early prototype for joint launch tracking across IoT and Partner teams.

Sinch API Docs

My favorite CPaaS superstars.

  • Revamping API docs and code samples
  • Developing API docs from scratch
  • Testing workability of code samples in C# (.NET Core), Java, Python, Java, PHP, Node.js, and cURL
  • FAQ and knowledge base articles
  • Adding personality and entertaining examples for developer audience
  • GitHub in a team environment
  • Redoc.ly in a React app
  • Adding to internal documentation guidelines
  • Understanding telecom industry and 10DLC limitations

API Documetation for an Apigee Portal

A FinTech client in the financial clearing space.

  • Portal content development and organization
  • Several OpenAPI specs made from client’s PDFs
  • Minor CSS work to match their site
  • Enterprise client audience with facilitated access


API Documetation for custom React app

An example spec for a FinTech startup.

  • OpenAPI done in SwaggerHub for team collab.
  • Worked within custom React app
  • Minor CSS work to match their site
  • Devloped and tested code in Postman
  • Try-it feature with JWS token
  • Consulted with clients & developers weekly


Well-Oiled

A technical resource planning project done while at Coding Dojo.

A built-from-scratch talent planning and tracking system built with a Python framework that allows organizations to add and track technical employees, view related job aids, and utilize a Google Maps API.

For this project, I did:

  • Site planning and user journey wireframing
  • Front-end forms using web tokens
  • Django ORM
  • Secure login using BCrypt
  • Customizable documentation database.
  • Site styling entirely from scratch with CSS
  • Google Maps JavaScript API integration

TeachMe LMS

A full-stack learning management system built with a Python framework integrating a YouTube API to create, manage and track custom online courses for any subject. A group project for Coding Dojo.

For this project, I did:

  • Half of front-end development
  • Styling for entire site utilizing Bootstrap & CSS
  • Some JavaScript
  • Connecting front end homepage and profile page to backend views (Django)

CorFlush Systems Product Manual

I had the privilege of developing the first product manual for CorFlush Systems.

The client’s request was for a manual that both communicated the operational steps but also functioned as a white paper of sorts as they used it to help sell the product to investors overseas.

For this project, I did:

  • Onsite SME consulting on gap finding within operational steps, photo taking tips and warranty development
  • Template development
  • Turned their basic steps into robust and consistent operational steps
  • Integrated safety warnings based on my own experience in the field

Curriculum

A curriculum sets the standard by which you teach your employees. I will typically create a participant guide, accompanying presentation, assessments, and other relevant learning aides.

The delivery method will vary depending on your needs. I’ve created a class as long as three weeks with extended student shop time to as short as a five-minute online course (and everything in between!).


Work Instructions

Clearly defined procedures and work instructions are necessary for standard workplace practices. It leads to a better understanding of customers and employees alike.

I will work with your subject matter experts to extract tribal knowledge surrounding your organization.


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