AWS Docs
At Amazon Web Services (AWS), I wrote documentation for multiple IoT and simulation services, translating complex engineering concepts into clear, customer-ready content.
- Delivered end-to-end launch documentation for high-visibility features across IoT and simulation portfolios.
- Created and validated JSON code samples, diagrams, and workflows within AWS’s internal doc ecosystem.
- Aligned information architecture with console design to improve customer navigation and usability.
- Collaborated cross-functionally with PMs, SDMs, and engineers to ensure technical accuracy and cohesive voice.
- Advocated for documentation quality through content-strategy updates, best practices, and style guide alignment.









Projects and highlights
- AWS IoT SiteWise Edge Docs Refresh: Re-architected entire IA to mirror the console experience; reduced support tickets and internal doc requests.
- MQTT-Enabled Gateway Launch: Delivered full documentation and example suite in under three days by combining AI prompting, Q CLI validation, and SME collaboration.
- “Think Like a Prompt Engineer” Workshop: Created and taught an internal course to upskill technical writers on advanced AI prompting techniques.
- Analytics-Driven Improvement Loops: Implemented Adobe Analytics dashboards to measure user behavior and doc success metrics.
- Cross-Service Consistency Tracker: Proposed and built an early prototype for joint launch tracking across IoT and Partner teams.
Sinch API Docs
My favorite CPaaS superstars.
- Revamping API docs and code samples
- Developing API docs from scratch
- Testing workability of code samples in C# (.NET Core), Java, Python, Java, PHP, Node.js, and cURL
- FAQ and knowledge base articles
- Adding personality and entertaining examples for developer audience
- GitHub in a team environment
- Redoc.ly in a React app
- Adding to internal documentation guidelines
- Understanding telecom industry and 10DLC limitations
API Documetation for an Apigee Portal
A FinTech client in the financial clearing space.
- Portal content development and organization
- Several OpenAPI specs made from client’s PDFs
- Minor CSS work to match their site
- Enterprise client audience with facilitated access
API Documetation for custom React app
An example spec for a FinTech startup.
- OpenAPI done in SwaggerHub for team collab.
- Worked within custom React app
- Minor CSS work to match their site
- Devloped and tested code in Postman
- Try-it feature with JWS token
- Consulted with clients & developers weekly
Well-Oiled
A technical resource planning project done while at Coding Dojo.
A built-from-scratch talent planning and tracking system built with a Python framework that allows organizations to add and track technical employees, view related job aids, and utilize a Google Maps API.
For this project, I did:
- Site planning and user journey wireframing
- Front-end forms using web tokens
- Django ORM
- Secure login using BCrypt
- Customizable documentation database.
- Site styling entirely from scratch with CSS
- Google Maps JavaScript API integration
TeachMe LMS
A full-stack learning management system built with a Python framework integrating a YouTube API to create, manage and track custom online courses for any subject. A group project for Coding Dojo.
For this project, I did:
- Half of front-end development
- Styling for entire site utilizing Bootstrap & CSS
- Some JavaScript
- Connecting front end homepage and profile page to backend views (Django)
CorFlush Systems Product Manual
I had the privilege of developing the first product manual for CorFlush Systems.
The client’s request was for a manual that both communicated the operational steps but also functioned as a white paper of sorts as they used it to help sell the product to investors overseas.
For this project, I did:
- Onsite SME consulting on gap finding within operational steps, photo taking tips and warranty development
- Template development
- Turned their basic steps into robust and consistent operational steps
- Integrated safety warnings based on my own experience in the field
Curriculum
A curriculum sets the standard by which you teach your employees. I will typically create a participant guide, accompanying presentation, assessments, and other relevant learning aides.
The delivery method will vary depending on your needs. I’ve created a class as long as three weeks with extended student shop time to as short as a five-minute online course (and everything in between!).
Work Instructions
Clearly defined procedures and work instructions are necessary for standard workplace practices. It leads to a better understanding of customers and employees alike.
I will work with your subject matter experts to extract tribal knowledge surrounding your organization.
Have a question?
































































